I recieved a letter in regards to a account from my prior apartment. I knew that I would be charged for carpet damage and was told that the apartment complex would send me a letter to my new address. I fowarded my updated information and started sending payments to the Apartment complex. My financial situation later changed. I did have issues making consitant payment. When I recieved the letter from Hunter Warfield I called them to see what payment arrangements I could make with them.
First the amount that I knew I owed was d$800.00 some how I was told that I owe them 982.67. Last time I checked you don't owe interest on a carpet damage you pay for the damage period. Then I was told my only option was to pay in full or it would be make as a refusal to pay. I was willing to make payment but could not pay the full amount. Also they required a second number and if you didn't give it to them they treated to mark it as a refusal to cooperate. I had no number to give them because I don't want family members or friends in my personal business that I can handle myself, so they shouldn't be called. I had to call numerous times and got no where.
All the people I spoke with were rude and tried to use lying tactics to get me to pay the full amount and would not take a payment. Even it you are trying it isn't enough they only want the full payment. They have no problem hanging up on you. They seem to be a rip off company that make profit by tacking on interest to was has no interest. They are unwilling to work with you, and extremely rude. Your best bet is to try and deal directly with the whom you actually owe money too and exclude dealing with this company. I experienced some unforeseen circumstance getting out of the military. With the mentality of prior service Soldier I was trying to do the right thing they made it very difficult. This company needs to be shut down.
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