Complaint / Review
Key Bank
NEW maintenance fee

As of June I am now being charged a $5.00 a month maintenance fee. I have had this account for 15 years but now the rules have changed. They say a letter was sent out in January which I did not receive or the fine print was buried somewhere and I didn't notice it (typical).

I have been recently just sitting on this account for personal reasons with only less than a dollar account balance. I have never had any maintenance or service fees.

NOW they say I have overdrawn the account because of this brand new monthly fee which is more than the balance I had in the account!

I called the Client Service Manager and was told (a direct lie to my ear) this fee is to help cover the costs of mailing account statements. This is a BOLD lie... I have paperless statements! Where is the mailing cost???

This is just another scam method to collect billions in UNEARNED free money!!!