Standard Insurance is not living up to their end of the bargain. When a hailstorm pummeled my neighborhood recently, I filed a claim for roof damage which they denied, citing only minor damage. However, numerous neighbors of mine have filed claims and are getting new roofs as a result. My roofing contractor is convinced the roof is totaled, but the so-called "roofing engineer" that Standard sent to my house after I complained to the state insurance board claims otherwise. Uh, the engineer was paid by Standard, no less. They say there was not enough "kinetic energy" to seriously damage my roof. Bull! That storm knocked off nearly every leaf on my trees and I have grapevine leaves that the hail stones actually pierced. Numerous holes are still there, so don't tell me some b.S. About "kinetic energy" while my entire neighborhood is getting re-roofed! In addition, my fence is peppered with strike marks. The marks were hard enough to knock stain off the fence. My next step is the "appraisal process" that's in my policy, then legal action if necessary. My roof was not in a bubble during that storm and it is not made of kryptonite. Even the house across the street from me with a metal roof is getting a new roof. Standard needs to do the right thing and settle up.
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