Usacomplaints.com » Business & Finance » Complaint / Review: TD Bank - Customer Service. #688781

Complaint / Review
TD Bank
Customer Service

I've been a TD client for just 6 months but I've previously discovered the difficult means that their damaging status is wholly earned. Following a current encounter, I Have come to understand a couple of things about using the services of the corporation:

Our criticism comes from an experience where the TD site and also the cellular application on my telephone confirmed me VARIOUS, incorrect available account balances. This led to almost $200 in facility costs on the purchase amounting to significantly less than $30. Comprehending that the bank account I needed to make use of was reduced, I actually moved resources in one of my different balances to protect my bottom. Works out, because of the inconsistent data I had been obtaining in the website and application, used to donot move enough. Our bill was $2 and alter lacking what I needed. That is correct, $2 off = $200 in costs.

Our calls to 2 diverse customer support representatives along with a boss came to nothing. They told me the application and site aren't designed to be properly used as main bank resources which it's the clientis obligation to confirm the precision of the info they provide. Evidently mobile-banking in 2011 is extremely diverse with TD than every other lender I've balances with. The client support representatives are educated to not move, they'd not renounce the costs despite the fact that I described that I did so actually possess the required resources and might move them immediately. Not really like a onetime courtesy. (I actually donot believe I had been wondering significantly.) After I told the boss that I was considering shutting my TD consideration and shifting these resources to my different lender, the reaction was, "okay, that is your decision."

Check the comments on your own. This lender will require you for almost any buck they are able to and supply truly poor companies. Don't bank with TD. They don't worry about their clients!!


Offender: TD Bank

Country: USA   State: New Jersey

Category: Business & Finance

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