Usacomplaints.com » Business & Finance » Complaint / Review: First Financial Asset Services - First Financial Wellness Guaranteed negotiation to lower credit card interest rates for faster payoff but NO services rendered!. #687990

Complaint / Review
First Financial Asset Services
First Financial Wellness Guaranteed negotiation to lower credit card interest rates for faster payoff but NO services rendered!

Broker Matthew Frank approached me via phone-in March because of my "great credit rating" and regular payments." He provided something through First Monetary Assests to discuss lower rates of interest with all charge cards to ensure that I really could pay-off my primary faster and obtain out-of debt quicker. He advised me that it'd be considered a year agreement, and also the organization might proceed to re negotiate my conditions every a few months to make sure I maintain the low interest possible. I had been advised I'd be designated a "economic agent" that will examine my discussions with me, which within 2 billing cycles, I'd currently be saving cash. I had been assured atleast a $3000 savings in attention. He also provided the net address www.firstfinancialwellness.com.

Used to do not obtain my paperwork until 14 days later, and that I stuffed the data out and shipped it in. I also went online and finished the required data. I never heard back from my "economic advisor, " and so I began calling. I had been never ready to consult with my advisor despite numerous efforts. Might never get one to contact me back. I had been educated the advisor had 2 billing cycles to create discussions. (however they are now actually wishing the full time framework on arguing the cost for your charge card has terminated, which means you can't-get your cash back from their store.) Close to the center of May, I obtained a "personalized budget strategy" from their store that confirmed my creditors and minimum monthly obligations. There is no indication of the lower rate of interest, also it was exactly the same funds I had been currently producing. After mutiple efforts to get hold of my "advisor" (that will be another department—Credit Team), I ultimately obtained a call-back in June.

I quickly asked what my reduced interest rate was to begin making funds, and that I was educated they might NEVER assure me a diminished rate of interest. I had been informed by senior advisor, Randy Richards, they approached my credit card issuers, plus they declined to reduce my interest levels during discussions. After 45 mins of detailing what I had been guaranteed, he advised me he was in another department, and that I will have to contact Kirsten Naggie in another dept about the next business evening.

I quickly called my charge card business who happily decreased my interest-rate somewhat within 5 mins of my phone. Plus they advised me they'd not been approached by First Monetary or Credit Team to reduce my prices.

I talked with Kirsten 24 hours later and advised her of the lies and insufficient support for that $1000 I settled them. I required an instantaneous reimbursement which she refused and explained she'd to hear the tracks of my discussion using the broker. She explained they NEVER guarantee to reduce rates of interest. I named my charge card business again, plus they mentioned they'd not to talk to anybody about my consideration until personally, I was about the phone-line, plus they mentioned there's no notice wherever anybody named to discuss for me personally. First Financial wasn't actually in a position to give a lastname for whom they allegedly mentioned my bill with—FRIGHTENING! I requested to consult with my advisor, and that I was informed that she did not have an expansion. Then I had been informed she was used in another department. After being used in numerous people, I eventually got to consult with "Linda Driver" who allegedly discussed for me personally. She was not able to inform me how she saved me anything at-all, and there is somebody within the history informing her things to tell me.

This Can Be A total fraud, plus they have numerous grievances in the BBB website. They're preying on individuals with great credit rating who're attempting to pay-off their obligations.


Offender: First Financial Asset Services

Country: USA   State: Florida   City: Port Richey
Address: 10220 US Hwy 19 Suite 420
Phone: 8666820803
Site:

Category: Business & Finance

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