This bank is the greediest bank I've ever encountered. Recently my work made a mistake with the payroll file due to our company not recognizing Veterans Day Holiday and they got the direct deposit in late to the banks. Because of this I did not have my paycheck in my bank account when I expected it.
Today people pay their bills by automatic payments and scheduled payments online so I had quite a few transactions that were going to go through no matter what I tried to do.
I called the Banks customer service and the girl told me they had the file and it would be posted by 5pm that day. She stated that this would not cause any overdrafts. I asked her if she was absolutely positive and she said 'Yes'. If she had not told me this I could have borrowed some money and gotten it into my bank account in time so I did not bounce any transactions. The payment file never got posted when the customer service representative told me it would be. I did have the money in the bank to cover a few of the transactions but Bank of America re-ordered the transactions in such a way so that they could maximize the amount of fees they would get out of me. I called the Bank three times along with my employer and they refused to work with me. This bank is awful and could care less about their customers. I hope all their customers will leave them and they go bankrupt. I think they forgot who bailed them out after all. I've gone with a Credit Union now and dropped this bank account. The Credit Unions care more about their customers and will work with them at times when occasional mistakes happen. Shame on you Bank of America!
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