This is a copy of the notice delivered to them.
Peak Merchant Solutions
100 Throckmorton Street Ste 1800
Fort Worth, TX 76102
We'd prefer to end our agreement with Peak Business Options successful immediately. We registered for the providers on January 24 with E-H*d. He named N P*, revenue boss, often during our assembly for clarifications and approvals. After completing the agreement in its whole, we were informed there is a mistake on page 2. Mr. H*d visited his automobile to obtain a second agreement. He transformed the conditions of our contract from no yearly charge to an annual charge of $99.95. We were guaranteed by Mr. H*d and Mr. P* this was essential for running the agreement which we'd not be billed the annual charge. I talked to Mr. P* myself and requested him many times to confirm that people wouldn't be billed an annual charge. We were billed the charge anyway. Whenever we named to inquire why, we were informed it had been within the agreement. We were returned the $99.95 and were informed it had been to renounce the service charge. We were also informed this by Mr. H* when he use it Site 6 of the agreement. Throughout the span of my telephone call with N*, I had been requested to send a duplicate of the initial site 2, that we did. We obtained a call-back later that evening. We were informed our agreement claims we've to pay for the annual charge. I expected for N P* and was informed he was active. I expected for him to come back my phone and was informed he might. He never did. I named and left him a speech communication requesting him to please return my telephone call. He never did. I called again today and requested to talk to his boss and was informed he was within the breakroom.
I had been placed on store to become used in Vendor assistance and was disconnected. I called straight and talked with Beginning who paid attention to my listing of grievances having a very individual hearing. I informed her about Mr. H* telling people that Peak might look after changing over our consideration. We simply obtained a statement from our previous card processor. That's whenever we recognized it's our obligation to shut another consideration. That's not what we were informed. D* agreed to return the costs. I informed her we just desire to be completed with Peak. She apologized and related me to E*. E* paid attention to my entire story AGAIN. He set me on-hold so he might examine our firing conditions. While he returned about the point, I had been informed that people might end our consideration to get a charge of $495 along with a notice requesting termination. Please contemplate this our notice of firing. We shall spend the $495 charge to be achieved with Peak Business Options. Within our viewpoint this agreement was never managed in an expert method and we ought to not need to pay for to finish it. We received the choice to stop within thirty days in my own agreement. Sadly, none of those issues found lighting till following the thirty days had approved.
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