2 yrs before I dropped my bank card. Visited BOA department and documented it-they released a brand new temperature card. You might believe BOA might place an end on the missing card. I then found out 2 yrs later when BOA named me discovering fraud. More than 20 deceptive charges were published exactly the same day. To my shock the costs were created on the card documented dropped and really should have now been terminated couple of years ago. I approached BOA and documented the deceptive charges a number of that are reaccuring costs or even ceased might continue each month. The Scam Department guaranteed I'll get acknowledged for these costs with no additional costs might be created. Per week afterwards 15 additional fraudulant charges were designed to the exact same card. I really could not observe how they permitted this because the card assume to truly have a end on it. Called again got exactly the same re-assurance and 5 nights later more deceptive charges. Today they permitted the deceptive individuals to back-date the expenses and also the costs still experienced. Discouraged I chose to remove the rest of the cash and shut my bill. Easier said than done. I shut my account. Then when BOA acknowledged the deceptive charges the consideration reopened without my agreement. You know what the deceptive prices started again when the consideration re-opened against my will. I again visited the financial institution reported plus they shut the consideration again. They cant seemm to describe why my bill stayed energetic but went and shut it. I required any breaks to be delivered to me by check. Per week later BOA published a credit towards the shut consideration and re-opened my consideration without my authorization again. Like before once exposed the bogus charges extended. Being completely disappointed I visited the financial institution compaining. A sealed consideration ought to be shut period. Any exercise to some shut consideration ought to be refused basically. Not at Bank of America if you have scam to a merchant account and close it's great opportunity it's not shut. Nothing in position to prevent somebody from crediting a $1 for your shut consideration re-opening it and ask you for a $100 or even more in deceptive charges per week later. Nicely so disappointed I approached the OCC (Office of Currency Commisssioner). The website online and also you obtain the type and document a criticism by email. Shortly after my complsaint was obtained, I acquired a phone from somebody at government office of BOA. They attempted to perform silly. After I questioned how was costs designed to a card documented missing couple of years before and just why I can't shut my bill where its truly useless they might not reply it. I replied once the OCC request you that I'm confident you have to provide them with a solution. 24 hours later the issue was fixed. Recall when you have a such as this against BOA publish the compaint towards the OCC Office of Currency Commissioner that adjusts banks. Hopefully with enough grievances submuitted the OCC may quit this Giant from performing the things they wish to the hard-working people of the united states.
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