The corporation has cheated us for a large number of pounds. We registered together to process-our charge cards ~3 years back. We told the sales person that people aren't your normal organization that swipes charge cards (we approach many our purchases within the telephone & online), however he nevertheless closed us up for this kind of account. Following a couple of months of operating cards, we reported the prices they guaranteed were nowhere close to the prices these were getting people. It got them a couple of months to determine exactly what the issue was. They chose to set us up with another consideration. Therefore we wound up having 2 records together. BIG MISTAKE
Their customer support is HORRIBLE! You have to contact them about 5-10 times before you receive any reaction from their website.
Listed Here Is how they cheated us:
1. Whenever we registered together, they guaranteed to cover the termination charge from our prior processor. We were billed $250. After I named Main Cost to check out up, they stated they never stated that. It got me in regards to a year of calling and worrying to ultimately get $100. Only $100 in the $250 they guaranteed.
2. Your prices never changed. Nearly to about 4% per-transaction. They'll usually guarantee reduced prices. Don't think them! It'll not happen
3. Whenever we ultimately determined it had been a lot of for all of US to cope with also it was time for all of US to maneuver, not just were we charged $300 termination per bill, they got back the $100 they offered us like a compensation for that termination charge from our prior processor! To get a whole of $700 only for termination simply because their prices and customer support is horrible and we can not stick with them any more.
We've been seeking for copies of bills for that termination for around 3 months today. After numerous telephone calls, nevertheless nothing
Horrible business! Never handle them! They'll run you a lot of money and lots and a lot of frustration!!!
0 comments