Usacomplaints.com » Business & Finance » Complaint / Review: Certegy Check Services - Would not cash my Federal tax retun check. #650786

Complaint / Review
Certegy Check Services
Would not cash my Federal tax retun check

I visited wal mart today to cash my National tax return check. The worker feedback the info they have to cash the check. It had been refused, and that I was handed only a little slide, from Certegy Check Providers, with cause #3 whilst the reason-they denied the check. The worker joined it again, and same outcome. And so I named Certegy (fundamentally three times), and was informed from the first man, this occurs occasionally and he offered me directions to provide the worker to test again. I hung-up, we attempted his method using the same outcome; cause 3. I named them again, got another man, and he explained the issue was that my social protection number didn't fit my name. Bear in mind, I Have had this title (and undoubtedly SS # lol) for 16 years. I had been informed by him the issue was with Equifax (they supplied the info), which I ought to contact them. I named, and was not able to keep in touch with a live individual until I required a credit history. And so I arrived home, got online and did my yearly free credit history to determine easily might determine the issue. Anything there is proper, and so I named Certegy AGAIN, and got another lady this time around. She looked over anything and may NOT look for a cause that my reimbursement check was refused. I had been subsequently attached to a boss, who fundamentally explained the main reason the check was refused, was since anything concerning the check had delivered a red-flag up and tripped their scam methods and denied the check. I questioned how might this be because it is in the US Treasury??? He explained that someplace within their repository, somebody handed a deceptive/poor check that had anything in keeping with my check. So they really WOn't cash my check, and thatis that! After performing some thinking, the one thing I will think about, is the fact that when Walmart enters the check #, their plan (Certegy) just requests the final four numbers of the check #. I believe when they have been ready to enter the whole check quantity, all might have been okay. But since it was just the last four numbers, somebody, someplace on the planet possibly handed a poor check with these (the final 4) figures on the check, therefore it throw mine out as deceptive, centered on that. Obviously, the boss couldn't inform me exactly what the precise cause was because it might risk their scam safety precautions. And so I am surmising it'd anything related to the check quantity. This is the only factor IT MIGHT have already been. And so I believe Certegy must request THE WHOLE check quantity, to ensure that it doesn't happen again. It had been a encounter, as each time a check is declined, all anyone views is the crimson encounter walking away without any cash... As if it's your problem. I really hope this encounter is useful to other people available, and certainly will assist change Certegy's practices (although we all know that is clearly a fantasy).


Offender: Certegy Check Services

Country: USA   State: Montana   City: Helena

Category: Business & Finance

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