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You've been attached to 13_Raquel M.
11:24pm
Jullie: Hi
13_Raquel MICHAEL: Hi Jullie, thanks for calling TurboTax, please enable me a minute to see your issue?
Jullie: I'm attempting to determine if many people could possibly get a credit on the hybrid???
13_Raquel M: I'll be along with you soon.
Jullie: okay
13_Raquel MICHAEL: thanks for keeping Jullie. I am aware you have to understand how to consider the reduction to get a hybrid automobile?
Jullie: yes
Jullie: Listed Here Is my issue...
Jullie: I purchased a cross in 2008 but I never got a credit. Because the federal government were out-of money. So are individuals obtaining the credit nevertheless?
Jullie: Can somebody purchase a cross and obtain a credit today? Or is there a method to get my credit today?
Jullie: There's an application in turbotax for this. This season and stuffed it out. But they didn't provide me the credit.
Jullie: May Be The condition giving breaks today? To anyone?
13_Raquel M: Maintain please while I look for you.
Jullie: ok
13_Raquel MICHAEL: Cheers
13_Raquel M: I'm examining my assets, I'm going to be along with you quickly, okay?
Jullie: okay
13_Raquel MICHAEL: thanks.
13_Raquel M: I visited the government site at www.irs. Gov and entered hybrid reduction along with a checklist created many automobiles.
Jullie: okay yes?
Jullie: I currently did all that okay?
Jullie: Listed Here Is my issue...
Jullie: I purchased a Toytota Prius in 2008 new. Ok???
Jullie: and
13_Raquel MICHAEL: Okay
Jullie: I had been prohibited to obtain my credit since the government was out-of cash to pay for it okay???
Jullie: so.in Turbotax this season
Jullie: there is an application...
Jullie: also it was to declare the vehicle again...
Jullie: I did so it, however they didn't provide me the cash...
Jullie: Our real return was just 16.00. Wihtout incorporating the vehicle, my retur was 500.00. The cash for that vehicle was much more. Why does TurboTax state various totals?
Jullie: So... My issue is... Exist individuals still obtaining this dedcution??? Or must turbotax remove the shape?
Jullie: is that this type nevertheless great?
Jullie: Can individuals still obtain the hybrid reduction?
Jullie: Not me. But may any new individual... May each goes out and purchase a cross this season and obtain the deduction?
13_Raquel M: Did you utilize the meeting displays?
Jullie: huh?
Jullie: I entered my concerns all around the location
Jullie: I attempted to contact...
Jullie: I acquired an automatic support...
Jullie I believe that possibly turbotax might be in mistake and really should consider the shape down, therefore people don't attempt to utilize it and also have issues...
13_Raquel M: Within The plan, there's an appointment style which walks you through the return by asking questions.
Jullie: yes
Jullie: I did so that...
13_Raquel M: can you evaluate that area please since it appears that of the concerns weren't responded?
Jullie: When The government is giving breaks on that same vehicle for additional people. Then I'm have to know... Exist individuals who may venture out and purchase this vehicle and obtain the credit for it.???
Jullie: No, I wont appear again. I previously did and cannot discover the data.
Jullie: I dont hink you realize my issue
Jullie: would you understan what I'm requesting?
Jullie: I'm wondering if somebody, -anybody may venture out and purchase a cross, allow state, this year and at the conclusion of the year, they are able to obtain a credit..?
13_Raquel M: Please maintain.
Jullie: I never got a credit... I had been designed to get 2500.00 on my tax-return in 2008 for purchasing this car. I never got the refund. My issue is requesting if people may still get that reimbursement when they purchase this vehicle.??? Ok I'll maintain
13_Raquel M: Cheers.
13_Raquel M: Okay, Jules, thanks for the tolerance. You'd have to review your solutions towards the interview questions. We've no method of opening your tax-return.
Jullie: which means you can't tell me when the type shold be there or not?
Jullie s: Could u possess a supervisor phone me?
13_Raquel M: at this time, no I can not.
Jullie: U haven't solved my issue...
13_Raquel M: The concept originated from a supervisor.
Jullie: what exactly...? Turbotax cannot help me?
Jullie: I want somebody at turbotax to inform me when the type is great or not...
Jullie: It's nothing related to my persoanl fees... I simply require the question answered.
Jullie: Do u determine what it's I'm requesting of you?
13_Raquel M: Maintain please while I exchange that concept. I realize everything youare wondering.
Jullie: Do comprehend my issue?
Jullie: I have to understand if anyone can purchase a Toyota Prius and declare it for fees, since you possess the tax type for that vehicle, prepared to complete within Turbotax...
Jullie: okay
13_Raquel M: Cheers.
Jullie: Sure.
Jullie: So, re-cap. Turbo Duty has type inside for individuals to complete... It's an application which allows individuals to declare the hybrid-car on the taxes. OK? If this type isn't great, then wy is Turbotax utilizing it? Does which make sence? Are you going to request the supervisor that issue please?
Jullie: Thanks...
13_Raquel M: I'm obtaining the answer today.
Jullie: Okay, thanks.
Jullie: Also, may you inform me the title of the supervisor please?
13_Raquel M: Okay, does the shape you are talking about possess a quantity?
Jullie: you realize, whenever we began this discussion, it had been about one 5 hours ago. My issue remains not answered.
Jullie: I'll proceed and appear ok?
13_Raquel M: I-do apologize I am communicating communications at this time.
Jullie: ok. I may proceed to check out the shape number...
13_Raquel M: thanks
Jullie: Tt claims "Substitute feul automobiles credit"". It doesn't have quantity...
Jullie: another person includes a discuss a 2106 type, but I'm unsure if that's the right form number...
13_Raquel M: Okay, I Will tell them.
Jullie: I dont believe you're likely to have the ability to anwser this issue for me personally... Could you've a supervisor contact me tomorrow?
Jullie: I do want to understand when the governmet is providing discounts to people for this vehicle or not. Turbo Duty has got the type in document prepared to be completed and contains approved it.
13_Raquel M: I'll request
13_Raquel MICHAEL: I tell them, awaiting an answer.
Jullie: Ok... When they may contact me tommorow, or deliver me a contact, after which we are able to speak, I want them to describe this in my experience. Cheers...
13_Raquel M: I would like to discover the things they've stated please.
Jullie Edwards: the full time now's 1:02 Pm Thanks to be below:)
Jullie Edwards: okay
13_Raquel MICHAEL: thanks so much for the tolerance. To the understanding all the types within the plan are great.
Jullie: OK. And who'd I contact about that form?
13_Raquel M: One minute please.
13_Raquel M: Okay, there's nobody individual to get hold of concerning the type. The source to check on will be the site for almost any recorded improvements on any types, and also you contact a person support broker for almost any further inquiries.
13_Raquel M: Again, I apoogize for that trouble.
Jullie: You imply something aganet as if you? Or another person?
Jullie: Its okay..., I understand it's not your problem...
13_Raquel M: Yes, another broker like me.
13_Raquel M: I am aware your disappointment.
The full time now's 1:14 pm
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