Usacomplaints.com » Business & Finance » Complaint / Review: Capital One Credit Card - Accnt Suspended for Suspected Fraud within 1 hour of activating Card. #643651

Complaint / Review
Capital One Credit Card
Accnt Suspended for Suspected Fraud within 1 hour of activating Card

I lately (after receiving presents from their store every 14 days for a few months) exposed a brand new Money One Credit Card Bill. I received my card a couple of days before, called the amount provided to trigger and put up my FLAG... Obviously I'd to first listen and professionally decrease their presents of insurance, fraud defense etc. (A - 20 second procedure).inside the time I quit in a Lenderis ATM and tried a $100 cash withdrawal simply to obtain an "unauthorized purchase" concept. I quickly called the amount provided about the back of card and was informed that my consideration have been stopped because of alleged fraud caused by my deal endeavor. Are you kidding me! Why had nothing of the type show up after I triggered my consideration not really one hour earlier... Moreover, they've my telephone number (that was confirmed along side all my other identifying data after I triggered the card) Why did they not contact me?! Their response was they waited for that card-holder to telephone because somebody fraudulently utilizing the card wouldn't bother to contact... That's ridiculous! Subsequently, after several telephone calls to ultimately have the ability to talk to a intended supervisor (all of them declare to become the greatest one-up) I had been provided a summary of what to send for them to show my identification... 3 nights later this problem continues to be not solved (they mightnot browse the driver's permit... But did not bother to telephone to I would like to realize that possibly... Despite the fact that I offered all my contact data in my own fax address sheetand requested they telephone with any extra concerns)... I truly believe these were merely attempting to sell me the insurance, fraud defense, and regular credit history Garbage which since I have rejected having these costs placed on my card they're today buying method to rescend their credit supply. I'm not able to reach anyone within that business with any expert to assist me. It's significantly the toughest customer support I've experienced in an exceedingly very long time, as if you every time I contact and am moved I'm disconnected... And there's no method to cope with only one individual, which means you need to feel the entire background every single time you telephone. They really should obtain work together, and that I want in order to get hold of somebody higher-up within their business.


Offender: Capital One Credit Card

Country: USA

Category: Business & Finance

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