Usacomplaints.com » Business & Finance » Complaint / Review: Capital One - Cut back the fraud protection a tad. #787714

Complaint / Review
Capital One
Cut back the fraud protection a tad

I've a Capital One company Credit card. I've numerous continuing purchases which statement for that same quantity on a single evening of each month, month after month after month, and also have for more than 2 years now. You will find 3 specific dealings that statement about the 3rd of each month. Like clockwork, about the 3rd of every month I obtain a phone from Capital One scam defense attempting to make sure all of these purchases are genuine. Worrying about fraud defense might seem absurd, but I'm likely to get it done anyhow

My gripe is two fold. First, I've requested REPEATEDLY for my consideration to become updated that these are continuing regular purchases of not deceptive final month, the month before that, the 12 weeks before that and therefore are not abruptly deceptive today. However, month after month I get named. Subsequently, you contact from the toll free amount that turns up as unfamiliar on my Caller-ID, which often suggests it's a and that I do not answer the telephone, but simply allow it rollover to voice-mail. Then my card is impaired till I call-in to confirm the costs.

That Is frustrating me to the stage of eliminating my Money One consideration and utilizing a distinct card for my rough $3,500 value of regular company costs. Nevertheless, the unfortunate reality of the problem is the fact that I've currently endangered that and Money One keeps calling each month that has obviously proven me they simply do not care easily consider my business elsewhere.

If your PC program makes sense enough to banner anything as you can fraud, then it's wise enough to examine previous dealings and determine types which have been billed each month for over annually and never flag them as fraud.

Revise your documents and prevent using the frustrating calls.


Offender: Capital One

Country: USA

Category: Business & Finance

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