Usacomplaints.com » Business & Finance » Complaint / Review: Quicken Loans - The real story of Quicken. #635858

Complaint / Review
Quicken Loans
The real story of Quicken

I'm a former worker of Quicken Loans/One Reversemortgage. I guarantee you that I'm of the greatest moral personality, which after I was employed, I truly thought that I'd arrived a good, trustworthy profession having a known organization. Works out, I had been among 200 people in my own hiring course who believed the same. You observe, QL employs roughly 200 people every month. 90% are, like me, current university students searching for our first article-university careers. Through the preliminary alignment which continues 8 weeks, we're given a constant source of popcorn, slushies, along with other "hip" meals, regularly informed that people would be the best and best-in the Metro-Area (the headquarters is in downtown Detroit), which all of US will be producing $100k annually the moment we show ourselves. After instruction, a lot of that will be required from the current passing of the national PROTECTED Work and it is certification needs, we're placed on the income floor. At that time, everything we discovered in SECURE instruction becomes totally unnecessary... Since we'renot home loan originators, instead, we're telemarketers and our only objective is also stay continuously calling the telephone, talking with anybody who set a phone range everywhere online, and persuade them to have a deposit. Nobody you consult with at ql is just a mortgage specialist. They're all youthful, completely new children who're being watched continuously by administrators. They've a quota of revenue calls that must definitely be fulfilled daily. Their work isn't to "use" customers on getting a ideal mortgage product-based on customer requirements, but to as rapidly as possible indication customers as much as one of the most profitable offer possible. I survived five weeks: Two months in instruction, two months like a cold calling telemarketer for Reverse Mortgages, plus one month like a complete "mortgage bank". Then I quit. An enormous most of the 200 people I employed on with won't be there twelve months later. The pay isn't $100k, the job isn't intellectually difficult (we're, in the end, university grads), and in no way must some of these sales representatives be viewed mortgage specialists. They're not. I wasn't. I've a that QLis business design needs hiring university children who're vibrant enough to move the certification needs, then place in automatic revenue functions made to achieve as numerous prospects as you can (mass issues). We're guaranteed the moon and also the celebrities and constantly informed how fantastic we're. We get really pumped-up (nearly conspiracy-like). We call the telephones from 8am until 8pm, 6 times each week, eager to get customers signed up for refi, purchase, or reverse mortgages. We get $9 each hour to get this done. After six months to some year, most people are shattered, tired, and ultimately stop. But QL does not mind, they've thousands more within the tube going right through the different phases of instruction prepared to load the emptiness at any time.


Offender: Quicken Loans

Country: USA

Category: Business & Finance

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