Usacomplaints.com » Business & Finance » Complaint / Review: Amegy Bank of Texas - Amegy Bank NA, Southwest Bank of Texas Deceptive practice: charging service fees on no service fee account. #624342

Complaint / Review
Amegy Bank of Texas
Amegy Bank NA, Southwest Bank of Texas Deceptive practice: charging service fees on "no service fee" account

In early Amegy Bank began charging a monthly service fee despite claiming both on the phone and on their website that the particular account I was enrolled in did not charge any monthly service fee.

I called customer service and was assured that it was a mistake and that my account "accidentally" had changed status from a free checking account to another account that did asses service fees.

Recently I noticed that I was once again being charged a monthly service fee. Giving the bank the benefit of the doubt, I looked on their website to see which personal checking accounts, if any, had service fees. (http://www.amegybank.com/personal_banking/checking_accts. Aspx)

On this page, AmegyBank lists their different checking accounts. The first thing you may notice is that Amegy Bank names their accounts in such a way that is confusing and misleading.


Offender: Amegy Bank of Texas

Country: USA   State: Texas   City: Houston
Address: 4400 Post Oak Parkway
Phone: 7132358810

Category: Business & Finance

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