PNC, PNC, PNC where do I even begin. From day one it has been one problem after another. First, I set up an account online which for over a month I was not able to access my thousand dollar deposit for many reasons.
1) They lost my signature card in the mail.
2) I WENT, W E N T to one of their branches and personally signed one there, you would think that that would have freed up my funds right there, mind you this was 3 weeks after I started the account, NO!!! Three days later I called and they said they lost my signature card, so for a third time I signed the card and near the end of a month was finally able to access my funds.
Another issue with PNC, Check Deposits. I can understand a bank wanting to wait while a check clears, HOWEVER, when I deposit my employment check and they give me 100.00 to use for immediate withdrawal if I have to. However, say I need to pay the electric, water, etc., even though the funds are to be cleared in a day, I mysteriously found multiple overdraft fees stacked up for the things that were paid as my check waited for clearing. This is unprofessional how they run this side of their operations as if you see that a check is waiting to be posted then why should the customer be burdened with fees when time after time the checks show that they clear each time.
PNC is just another one of those banks that claim no hidden fees and I am not saying that this is a hidden fee, I am strictly saying that PNC only does business with people in ways that benefit them, they dont care about people, I did end up getting the fees removed, but the whole time the customer service rep kept referring me to get over draft protection. All in all the bank could be a great place to bank if they would change few ways things work but dont expect that any time soon as PNC was the PROUD recipient of an enormous bailout courteous of the tax payers of which they went and bought another bank with that money.
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