With over 40 years of loan "deals"... This was the worst. When I asked for a rate lock in the mortgage rep said " wait, wait". When I was told it was finally locked in I assumed that it was. When the loan closed it was at a different rate and when I asked about the lock he said that the loan was not locked, then when I insisted that he told me it was on a specific date, it was, he told me it had expired. Had to be one or the other. Nonetheless, I was just out of luck...
When the notary arrived for the signing the loan, they were different rates than the good faith estimate was just three days eariler. If you guessed that the rate was higher you are correct.
It is possible the mortgage rep does not work there anymore and the supervisors I dealt with were reasonable, but nonetheless, I ended up with a loan that was higher than they advertised. Buyer beware and get it all in writing with this group.
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