Called 10/30/03 "Lucy" Because of my delayed disability claim, I asked if a interest rate reduction would be possible. "If I qualified" and I did
Interest rate reduced from 19.98 to 14.98% I had to agree to increased my monthly payments (and that had to be made at once) and the plan could take up to two months.
Next statement the interest charge is 24.98% Was told, when I called, nothing I could do about it. It would stay 24.98% until new plan but couldn't tell me when that was going to be.
I have had account for years never been late trying to pay bills and not go bankrupt loss as to what to do
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