I had a "Pay Pal" Visa issued by Providian National Bank. After the first year and with a perfect payment record (no lates ever)
They charged me a $39.00 annual fee. I contacted them via their website and asked the the fee be removed or close my account. I had not realized there was any fee when I opened the account. They complied and did close the account and removed the fee.
The following month my interest rate on my remaining balance went from 8.9% to 23.99%. I wrote to them via their website and questioned this type of increase. I had never been late with them, also I have NEVER been late with any other credit account. ANYWHERE!!!
They wrote back and claimed that it was their right to raise the interest rate anytime they wanted and it was disclosed in my cardmember agreement.
I will continue to pay on time, but I have written to the New York State Attorney Generals Office and the Comptroller of the Currency.
I also plan to write to the CEO of EBAY who now owns Pay Pal and see if they are aware of the type of bank they are allowing to use their name.
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