The reason we can't get hold of FCNB is that another company, Cardworks LLP, has taken over. If you have a recent Spiegel statement, look at the very last paragraph on the back of the statement. It says "Your closed FCNB/Spiegel or Newport News account is now serviced by CMS".
CMS is part of Cardworks, which is based in New York.
To read more about Cardworks' taking over of the FCNB credit accounts, go to this URL:
Http://www.cardworks.com/whats/press/press6. Cfm
The number 516-576-8706 works but you cannot get a person, just a computer.
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