Usacomplaints.com » Business & Finance » Complaint / Review: Woodforest National Bank - Not that bad. #598080

Complaint / Review
Woodforest National Bank
Not that bad

We lender at Woodforest in High-Point, NC. I've not had a poor encounter together and surprise if these issues I Have find out about are particular to particular limbs that may not be well-work because of department managers.

I came across this website recently soon after we inadvertently overdrew our consideration. My partner and that I equally place precisely $15.00 value of gasoline within our vehicle on two distinct times - neither people understood another had created the purchase on our bank card. I keep an eye on our account, then when I noticed the $15.00 cost choose to go through, I thought anything had removed our account. For whatever reason, whenever you purchase gasoline and spend in the push, it generally does not actually appear inside your impending purchases for all times occasionally.

I called the financial institution and requested to get a courtesy reimbursement of the facility charge ($34.00, that will be equivalent as well as in some instances less than other banks). Because the consideration is just in my own spouse's title, the teller could not examine the consideration with me, but stated that it willnot be considered a dilemma because we've not had a prior facility. Another issue I'd was that I'd created a $3.00 purchase about the card before we recognized that we'd overdrawn the consideration which was still imminent - since my husband was heading that morning to create a deposit, I had been nevertheless worried that, even when the very first facility fee was returned, the financial institution might publish my $3.00 purchase before publishing my spouseis deposit but still cost another facility charge.

While my husband visited the financial institution yesterday morning, he created his deposit after which talked using the teller. She did return the facility charge and that I examined our consideration today, and his deposit have been published first - therefore we weren't billed the extra charge for that $3.00 purchase they officially might have incurred us.

The training to become discovered is the fact that easily have been maintaining a published register of our debits and breaks, this could not have occurred. Anybody who are able to depend may handle a checking account, wherever they bank. The truth that we are able to examine our balances online today makes us sluggish, I believe, and we-don't maintain the documents we ought to.

The main reason I am making the effort to create this really is for others who may be scanning this for that same cause I did recently - I was worried that Woodforest would gouge us with costs - they might intentionally post issues in a particular order to wherever we'd need to shell out more income, which wasn't my knowledge. Therefore if that is your concern, ideally this can place the mind comfortable.

Also, we bank at Woodforest for that same cause lots of others do - we require the 2nd-opportunity checking. Both my spouse and that I had prior balances that people overdrew since we didn't handle our income correctly. If it were not for Woodforest, we'd not need a bank account till we acquire some expenses reduced. Since we're attempting to be much more accountable, paying down obligations and obtaining our credit directly, it is good in order with an account whatsoever.


Offender: Woodforest National Bank

Country: USA   State: North Carolina

Category: Business & Finance

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