My story is almost identical to those who have already posted complaints here about creditgift.com. After getting the royal run-around from this company, I contacted the credit card company and was told that "not all people who apply for a credit card through creditgift.com fail to receive a gift. Therefore, there is no fraud." It then became apparent to me that creditgift.com is living up to their commitments in only a few cases, just to keep them "legit", unless of course, not "all people" are reporting their bad experience.
This may help some of you who are trying to contact creditgift.com: The representative at the credit card company gave me the following toll-free number for creditgift.com: 1-866-638-3547. I called that number, and of course, was met with a recording, and an option to leave voice mail. I left voice mail today for the first time, and now, I guess I'll just wait... And wait... And wait... Just as I have done for the past several months, expecting a reply to my many emails.
Another twist: recently creditgift.com has begun to require a password in order to access the gift status on their web site. You must type in your email address, and then type a password, after which you are supposed to receive an email message in which there should be a link to click on to activate your password. I went through this procedure 4 days ago, and have yet to receive email from creditgift.com. Now, I cannot even access the status of my gift. But, of course, we all know that the status would be "Pending"!
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