No loyalty. Company hires and fires people on a whim. The frequently hire and train new employees for weeks only to let them go after one or two days on the sales floor because it's "not working out." Company has fired numerous employees simply because they voiced some suggestions on how to better improve productivity. They frequently reprimand and chastise anyone who speaks out, creating a Gestapo-esque environment.
Violation of Federal Laws: Company outright forbid sales employees from taking breaks, demanding they work 11 hour shifts, without breaks, and feeding them lunch at their desks in order to keep them working. Breaks were frequently discouraged and frowned upon. The legal department is given a case load that is virtually unmanageable so they cannot adequately devote time and effort to each client.
Deceptive practices. They claim they do not operate in "sales" but they buy leads just like any other organization. The people who first talk to new customers are sales personnel. The attorneys do contact the IRS on behalf of clients, but everything the attorneys do is exactly what customers can do themselves. They make it seem like you cannot do this without their help.
Overall, the way the company treats its employees is disgraceful. They do not value their people and treat them like dogs. They make promises to people and do not keep them. And when you speak up and challenge their authority, they fire you. They do not care about their clients, just money. Beware of Tax Defense Network, and don't bother trying to work for them. At least not if you want to have a job for very long.
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