On 6-08-10 I put in an online application for an $8000 loan on Chase Capital Investments website. On 6-09-10 I received an email from Victoria Mullins telling me to call her to complete the application. I called her on 6-09-10 and she told me to call in the morning and she would let me know if I was approved for the $8000.00 loan. On 6-10-10 I called victoria at the 1877-665-7818 ext # 2 number and she told me that I was approved and she would fax me the contract for the loan, and for me to sign it and fax it back to her. She also told me that before the loan amount of $8000 was transferred to my bank account I would need to send them $782.72 as a default/Collateral deposit (Page 4 and 5 of their fax to me). This was 4 months of the monthly payments I would be making to Chase and my loan payments wouldn't start till November 1. I received the contract on 6-10-10 from a Patricia Brandt and the fax number was 1-646-248-6224. On 6-11-10 I faxed the signed contract (12:19 pm) to victoria using Hills Stationary. I immediately called Victoria up and told her that the contract was faxed back. She informed me that the Collateral deposit needed to be sent western union. Mrs Mullins also informed me to call her right back once the money was western union ed to tell her how much it cost me to send the money and that it would be rein-burst to me when the $8000 was deposited into my bank account. She gave me the details:
Receiver: Howard Brooks
City: Maple
State: Ontereo
I sent the $782.72 out through Western Union at Price Chopper in Brunswick, NY. (2:06 pm) I immediately called Mrs. Mullin back and told her the money was sent and gave her the MTCN number on the western union receipt (094-095-7303). I also informed Mrs. Mullins that it cost me $66.00 to send the money. She informed me that it would take a half an hour for her to confirm that the money was sent and then she would process the loan and the $8000 $66.00 would be transferred into my bank account. According to the contract (Page 6) it would take 2-8 hours for the money to be put into my bank account. Mrs. Mullins even went over my bank information on page 6 of the contract to confirm the routing number and bank account number.
I faxed the receipt of the western Union form to Mrs Mullins (1-646-248-6224) at Hills stationary. I immediately called the 877 number to let Mrs. Mullins know that the receipt was sent and a message came on saying that that party was unavailable.
At 10:00 pm I checked my bank account and the money wasn't deposited in my account. I called the 877 number, got the same message and left a message for them to call me. I also sent several e-mails to [email protected].
I once again checked my bank account at 9:00 am and 10:00 am on 6-12-10 and still the $8066 has not been deposited into my account.
I called the 877 number once again, pressed 2 and got the same recording that the party was unavailable. I also called back and pressed 3 and got the same recording. I called back and pressed 1 this time and a woman who said her name was Nikki picked up. She told be I would have to call extension 2 and talk to Victoria because she didn't have my file. I called back and pressed 2 and got the same recording. I called back and pressed 1 and Nikki comes on the line.
She says I would have to call extension 2 and I told her I wasn't going to that that person was unavailable as was extension 3. She ask me my name and I gave it to her and she told me to hold on. She gets back on the phone and tells me I needed to send in an additional $400.00 for an allocation fee. I told her there was no way I was doing that seeing I just sent them $782.72 yesterday and no where in the contract did it say there was an allocation fee. She told me if I sent in the $400.00 allocation fee today the money would immediately be transferred. I told her there was no way I was doing that.
She said "You want a refund then"? I said yes. And she informed me that I would have to call back on monday for that.
At 12:16 0n 6-12-10 I got ahold of Mrs. Mullin and she informed me that she was going to call me because there is an insurance fee of $520.00 and if I sent that in I would have the money in an hour. I told her there was no way I could or would do that because I just spant over $800.00 yesterday. Mrs. Mullins hung up on me.
Again no where in the contract does it mention any of these fees and actually on page 4 of the contract it has underneath the insurance $0.
Now besides the $782.72 collateral
66.00 Western Union Fee
2.70 FAxing
8.91 Faxing
860.33 Total Cost to me
I do have the receipts for everything as well as the emails that were received and sent and the signed contract.
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