Usacomplaints.com » Business & Finance » Complaint / Review: Liberty Tax Service - Incompetent ripoff. #595089

Complaint / Review
Liberty Tax Service
Incompetent ripoff

I regrettably had them prepare my 2009 tax returns. Imagine my surprise when a letter arrived from the IRS demanding additional tax with interest and penalty. The IRS told me what the company e-filed was different than the copy of the 1040 they gave me. However when I contacted the company to ask they stand by Liberty's "unconditional" satisfaction guarantee and refund the tax preparation fees, their position was that since I had signed a form authorizing them to e-file when I picked up my tax forms and that form had the correct amount, I had been advised how much tax I owed. Not only did I never receive a copy of that form but they had no explanation why the copy of the 1040 did not agree with the form. So much for a satisfaction guarantee.


Offender: Liberty Tax Service

Country: USA   State: California   City: Yucca Valley
Address: 56332 29 Palms Hwy
Phone: 7603699000

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google