Usacomplaints.com » Business & Finance » Complaint / Review: Toyota Financial Services - Toyota Motor Credit Corporation - Lexus Finanicial Services - Made payments on car, misallocated payments and threatening to repo my ca. #588067

Complaint / Review
Toyota Financial Services - Toyota Motor Credit Corporation - Lexus Finanicial Services
Made payments on car, misallocated payments and threatening to repo my ca

I have been paying my car note for three years, got three years to go. I haven't had problems with toyota financial before. Now my payment has been send but not allocated on my account. My first payment was a money order. I mailed it on flat rate with confirmation, get there on friday 7 of april and cashed on the 11 april. I called and they tried every excuse from i must send it to the wrong address and they dont place the payment until tuesday because friday falls on a weekend. I know its unethical practice because everytime a payment gets to the establishment it has to be posted on the same day except weekend and holidays, when the company is closed. Well second payment was sent on 5 may and received on 7 may once again with flat rate mail and confirmation number. This time with a check. The check was cleared on the 11 may and was not allocated on my account. They tried by saying that i must have put the wrong account, even though i read my account through my carbon copy checkbook, which i wrote the account on the memo area. I have faxed the copy of my check on the 12th of may and they said that takes 2 business day to appear to the account to do research and put the money in my account.By the time i get the copy of my money order and they take the time to process it, my car will be repossesed. I am not the only one having this kind of problems, i need help.



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