In Febuary Obama got on TV with a housing plan to help save homes, and due to a financial hardship, I would be eligible for help. DC FINANCIAL GROUP was one of many compaines that was offering Modifications with the Obama's plan. I called DC FINANCIAL GROUP and spoke to a man (*) who said I would qualify due to my financial hardship, and that it would cost $2,000.00 to do my Modifications. I then asked if this company was reliable? I was told by (*) that there was a 100% money back guarantee if I didn't get my Modifications (this was said while useing speaker phone so others had heard this guarantee also). So if I didn't get my Modification "I HAD NOTHING TO LOOSE"... At this point with my 100% guarantee I felt comfortable with DC FINANCIAL GROUP.
(*) then requested that I would have to send a cashier check for $2,000.00 which was to be made out to DC FINANCIAL GROUP. I was able to do this (thanks to my income tax return) and, that Fed Ex would come pick it up tomorrow (02/26/09) at my job. (which they did). (*) then called me said he received the Fed Ex. He then had me fax over documents he requsted. Told me this should take 45-60 days to do my Modifications and that it is important that I keep my payments current.
After 60 days of nothing happenening I called DC FINANANCIAL GROUP to see what was going on. I talked to (*) explaining I was getting worried because I was running out of funds, and keeping my payments current had become harder and harder to do. How much longer will this take? Well from that point on they gave me the run around like... 45-60 days, need more documents, your phone #'s not right, so on and so on. They did not return calls. (*) changed his cell number.
At this point I was so upset I wrote the BBB. Soon after that I got an e-mail (which I still have) from a woman (*) of DC FINANANCIAL GROUP on October 8 stateing that they are no longer doing Modifications and that they will re-open their files and will be sending me weekly payments of $200-$300 dollars until refund is paid, and that they are keeping $450 dollars of my $2,000.00 for a processing fee!!!? THIS NEVER HAPPENED. Then on Dec. 1 I received an e-mail from another woman (*) now from HOPE (which I also kept) stateing that their company has gone out of business and they will do everything in their power to rectify the situation. That I would be receiving a check NOW every month until amount is paid in full... But... They will be keeping $500 dollars for a processing fee out of this money??? THIS ALSO NEVER HAPPENED... SO...
Now today is April 13th... I never got the Modifications I paid for in Febuary of 2009. I feel DC FINANCIAL GROUP lied to me. Not only did they lie, they didn't stand by their 100% guarantee, nor the e-mails they sent me about re-payment to me. I want my $2,000.00 back. Can anyone help me. I really need my money. What can I do. They stole my money.
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