Receive a call from a reprensentative of ALLSTATE FINANCIAL SERVICES from a Mr Taylor to make a settlement on a credit one account debt. I owed in 4 payments of $222.00 ($888.00). For The 3rd payment I had called and talked to reprensentative and atempt to explain that I chould not pay this week, but wil pay next week no problems. For 45 minutes talking to him, He explained that the debt is due by certain date, or they would garnnish my payrol checks. I told him that i would make the payments he said you are sure you will pay, I said yes. Next morning by surprise they took the money with out my authorization leaving my account short. On the last payment they took too much money in the amount 74.34. I called and talk to Mr Green explaine what took placed. Mr green check the account and agred that too much money was taken. Mr Green told me that would put it back. I waited two weeks for the the money & I called to get information on it it was not in the account. Then they said will mail a check, but no check as of today 4,1 2010 and still no money. I, ve called then several times & they are rude sometimes they hang up on us. I sent a report to the better business bubeau and now waiting for a response. How Can i get help.
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