Well where do I begin? I recieved a phone call one morning some time ago telling me I was approved for a credit card. All I needed to do was pay 299.00 and they would repair my credit along with a credit card.
Well here we are in October and they took my money out of my checking account at the end of July. I'm very upset. I called the customer service over and over for a long time I was given different stories. I'm very unhappy that I never received my credit card or my money back. They not only lied about the credit card but they also were supposed to repair my credit and instead they made it worse.
I have contacted the federal trade commision and I'm not going to stop until i either receive my money back or my credit card. Today I spoke with a young lady Ashley in customer service. She was very helpful and gave me a lot of information. Ashley asked me not to mention anything about the information that she shared.
Well I do so appreciate that she tried to help me. At the same time I must let others know this. It is not right for other people who are getting ripped off. I'm sorry if this puts her in a bad place but she told me that the manager I needed to talk to about receiving my refund back Is Ruth. She also told me if I needed to call back not to speak with Allison or Heidi because they give false information to customers.
Ashley is one of the supervisors who happens to be a nice young lady and she understands how awful this is that good people are getting ripped off. Ashley is also trying to stop other people from getting ripped off and telling them not to let this company take their money out and stopping them before It's too late.
I wish there were more people in this world like her who try to help. Now I want my money back and I want Ruth to send my refund back to me. Ashley said she goes by the name of Nancy who by the way is the same person. Ashley thank you again for all your help and good luck with your future in teaching God bless you.
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