This lot are as bent as 9 bob notes. They sub contracted my hire to SIXT who subsequently subbed it to a local Van Hire company.
A1 didn't tell SIXT or the Owner of the van that it was booked to go abroad. This would have incurred a higher share of the rental for the person who owned the van. As a consequence we set off in mainland Europe without the vehicle owner's knowledge or his permission to take the vehicle out of the country. I am told that had we been challenged at a border we could have had not only the van, but our stuff that was in it consficated. I also suspect that not having the owner's consent to use the vehicle abroad we could well have been driving without insurance also. I have asked A1 for the details of the policy we were covered by but they don't respond.
The rental ended on a Bank Holiday, so the van couldn't be collected. The day after I went to work, taking the keys with me and telephoned the owner of the van to say that the keys had to be collected before they could get the van. The owner asked A1 through SIXT if they could claim the extra 6 miles travel necessary to collect the keys. A1 told SIXT to say no and charge us an extra day rental. SIXT in turn decided to dip their bread and actually charged us 2 days, using the debit card details we had given to A1, who had passed the details on to them on without reference to us.
Having got your money the arrogance and contmpt these people have for their customers then begins to show, but I will have my pound of flesh.
The owner of the van is a company called TJS Van Hire. If you want to rent a van anywhere near Leeds go to these people directly and speak to Oliver. They are straight forward and honest and will send you away with all the cover and paperwork you need to be legal. They can also do rentals for vans to go onto the continent.
Of the £900 we have been charged for the rental the owners of the van received less than £300, less than 10p for every mile we travelled in it. If you want to support leeches who make their living on the back of the hard work of others, at the risk of being found by the authorities to be driving illegally, then feel free to open your bank account to A1, then sit back and see how much they can take from it before you squeal.
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