Usacomplaints.com » Business & Finance » Complaint / Review: Fms Investment Group-university Of Phoenix - Harassment/bad customer service/etc. #567918

Complaint / Review
Fms Investment Group-university Of Phoenix
Harassment/bad customer service/etc

I obtained a notice in the UOP declaring that I'd owed a lot more than I had been suppose to. Number 1, I never was knowledgeable of just how much a credit-hour I had been spending money on. Number 2, I had been never informed that should you login to some class (actually once like I did so, even although you withdraw) you're billed for your course. Therefore imagine my shock, after I obtained the statement within the email.

I quickly began receiving harassing calls the funds that I was producing on the regualar basis was not enough, but all that I really could manage. I believed that I had been likely to have more back on my fees and was simply likely to purchase it, so they might cease bothering me. They forced me into givening them my info for that final cost. Then when I move my reimbursement back and recognized there isnot enough profit my consideration to protect the cost these were likely to withdrawal, I tried calling them numerous occasions. They'd possibly move me around numerous occasions without any aid, or I'd abandon a note, but no body called me back. Then when the problem was conflicting, I put an end cost about the consideration. They tried working the total amount through also it was delivered back again to them.

Then Your named me, shouting at me and informing me that I had been being fraudent, despite the fact that I tried creating a smaller cost together. Their reps are extremely rude. The phone call was dropped. I went home and obtained a telephone call from my lender declaring they had attempted working the cost today on my bank card (not approved whatsoever). Our lender delivered back that cost aswell, because it was not approved.

Within The mean-time, I keep making funds, submitting whatsoever I will to them, to ensure that I not have to cope with them. Then today, I obtain a telephone call at the office (not the correct contact number provided —which I had been informed have been "proper" everytime I'd talked together. The very first representive would I would like to proceed making funds about the consideration. She set me on-hold, the following consultant was terrible. She was so rude, screamed at me and would not I'd like to make funds. I informed her, that I had been sorry the duty reimbursement did not work-out which I had been still producing the funds that I really could. She explained that "they'd do the things they need to do and best of luck." After which she put on me.


Offender: Fms Investment Group-university Of Phoenix

Country: USA   State: Nebraska   City: Decatur

Category: Business & Finance

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