I failed to make a payment for a few hours because the UBS system was down (!!!) and UBS notified me that they would increase my interest rate from 8% to 30.24% for FUTURE purchases - or I could choose to close my account. I choose to remain with the bank because of this information.
And I just received my statement where they have applied this pawn shop interest rate to my CURRENT balance resulting in extravagant interest fees! This can literally kill a family. 30.24%!
I am a former UBS employee and I am ashamed to have worked there.
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