I had been utilized by Wachovia Mortgage FSB within the San Antonio Texas Monetary Callcenter until December after I was let go with roughly 1500 additional workers. I continued Cobra insurance through Wachovia during 2009.in October Wells Fargo who purchased Wachovia was currently managing the worker rewards, ie Cobra Insurance. I created my choices for Cobra insurance for that'll go out in June. I've the conformation notice of my Cobra insurance choices from Wells Fargo in November. All-along I've been producing my Cobra insurance funds via ETF. I'd to change insurance coverage in 2010 and picked among the ideas that Wells Fargo provided. I've created my January and February Cobra funds. Today Wells Fargo has educated me they've ended my Cobra insurance, has delivered me two distinct characters saying they've reinstated my protection with ideas that I've not chosen, and delivered me a check back for $1400 using the notice return of rates. The service-center also informs me I've a $900 credit. I've exposed a state using the WF Cobra service-center on February 11. Up to now I've not obtained any the help of them in clearing this issue. I've named the 800-number often, cannot reach a boss or supervisor. The folks within the call-center can't / won't inform me what's happening. I actually got a about the telephone in the Recruiting Department on the conference phone using the Cobra Insurance middle, she couldn't get another supervisor or boss about the telephone both. I named Wells Fargo Excecutive workplace for Port Stumpf the boss of Wells Fargo. They might not assist me and may not inform me how to proceed except to call-back the Cobra service-center. Should you plan a phone to truly have a supervisor or boss contact you back, they create one try. Should you skip the phone you've to obtain a phone once again and delay... I've eventually named the US Department of Work to document a criticism against Wells Fargo. The Work division is waiting on the phone from Wells Fargo. The underside line is before US Department of Work learns again from Wells Fargo, I and my loved ones don't have any insurance policy because of Wells Fargo' mess! I've only discovered a brand new work following a decades research. The moment I will get insurance policy with my new company (90-day waiting interval) I'll be achieved with Wachovia / Wells Fargo! I've experienced the client service-industry for more than 30 years and also have never observed a business manage a therefore badly! IWILL NEVER WORK WITH ANY WELLS FARGO COMPANY OR TAKE A CHECK DRAWN ON THE WELLS FARGO BANK OR WELLS FARGO ORGANIZATION. For me they're crooks and therefore are discriminatory towards former employees!
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