Usacomplaints.com » Business & Finance » Complaint / Review: Bank Of America, BofA - Merchant Hold I just paid $38.15 dollars a gallon for gas. But I had the money to cover it. #532797

Complaint / Review
Bank Of America, BofA
Merchant Hold I just paid $38.15 dollars a gallon for gas. But I had the money to cover it

I stopped at the local gas station knowing I had $25.00 dollars still available in my Bank of America Checking Account. As I had done numerous time before I used my debit/Credit card from my checking account to pay at the pump. I only pumped $10.00 dollars and change, enough to get to work that night. Payday was tomorrow and I could fill the tank then.

The next day as I was checking my direct deposit amount I noticed that yesterdays transaction were still pending. That usually means TROUBLE when you bank with BofA.
Can't get any help till they have posted. Okay I thought maybe the merchant was a little late in posting, no big deal. That night when deposits are to post and debits are juggled to maximize the biggest amount of overdraft fees possible I was a victim of BANK OF AMERICA Strong Arm Robbery.

Get this: Money is in the Bank. Account is positive. Debit card at Gas Pump, Merchant Hold request $50.00 dollars to be held for transaction. I didn't see no sign at that pump telling me I needed to have $50 dollars plus what I was going to pump dollar wise in my bank account. I had pumped gas there countless time and this never happened. My account being at $25 dollars and with the $50 dollar Merchant Hold put the account NEGATIVE. I pumped my gas, stopped at $10 dollars and some change. Well there was the first BofA ding. A cool $35 dollars profit for good old BANDITS OF AMERICA. WE APPRECIATE YOU BUSINESS as the are reaching into our pockets and taking our money, with a smile to add insult to the injury.

I saw what had happened, overdraft charge for what? I wrote Customer Service an Email demanding an explanation for the Overdraft charge. That's when the Merchant Hold came up. They look hard for any and all reasons to rip off their customers. I was told that this was not a banking error and that they were perfectly in the right to charge me the overdraft fee. I was hot, not this time, oh no I'm not paying them $35 dollars for the privilege of pumping gas. I had the money to cover what I spent.

I checked with the Owner of the station and he told me yes he will request a Merchant Hold if someone tries to pay at the pump with a debit card. But will resent the Hold immediately, that same day as a matter of fact, for amounts under $20 dollars. Once again sending the Bandits another Email. I start out this time reminding them that they are trusted to protect our money. Then why were they letting me overdraw my account, why not just refuse the transaction and save me $35 dollars.
Then I ask them WHY NOT WAIT FOR THE HOLD TO BE REMOVED then proceed with the debit??? Oh no we can't do that, we don't make any victim fees that way. Never is the bank wrong, never is the CUSTOMER FIRST, it's your never going to win. We already have your money so what you going to do now?

What do you do, now? BANDITS OF AMERICA just keep on knocking us down and like the bullies they are, they just don't quit. How do you fight a bully like that? A couple of quick key strokes and your life is ruined, you find yourself bankrupt, homeless with a ruined Credit Report and a Chex systems ID. I hate Bullies, I know hate is a strong word and should not be use lightly, but I do. Just another blow to the head from the BANDIT BULLIES OF AMERICA. And just think we all pitched in and bailed these "blood suckers" out of the mess they got themselves into. What a racket, I want to start my own bank, it's your license to steal and steal and steal. And no one can touch them, just try and find the same person twice at that bank, it's as if they never existed or it was just a figment of our imagination, whom did you speak to? No one here by that name. I see it now each day they come into work they go to the random name generator and get the days new name. Cause tomorrow they will be some one new and what ever they promised some one yesterday, let they just try and prove it. Bullies today, yesterday and tomorrow.


Offender: Bank Of America, BofA

Country: USA
Site:

Category: Business & Finance

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