One month after a low interest balance transfer, this company claimed not to get a payment that was early and over the minimum amount. We have confirmation from Bill pay it went out. They raised the interest rate and refuse to accept responsibility. "If it was our fault we would reverse the charge"
How do we know it is not their fault?
"Because the payment would have been processed."
Do not fall for their interest rates. They take your balance transfer and then "lose" your payment. Think about it, how can you prove you mailed the payment? You can't, unless you sent it certified. I have a confirmation from a Billpay service, yet they did not even flinch. I have perfect payment history, yet they would not even put me through to a supervisor. It is a SCAM.
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