I have been trying to get a loan modification from Aurora Laon Services since September after my mortgage fel; behind due to emergency repairs needed on my home.
The first time I applied they rejected me because I didn't send in a sales contract. I found out that one of their data entry people had miscoded my application as a "Short Sale" instead of a laon modification.
The second time JANUNARY one of their data entry people transposed numbers on my financial statement. When I disputed them (particularly the $900 per month they claimed I spent for groceries which was $300). They refused to changed the errors and denied me saying I couldn't afford my home. Mind you I was on this work out plan that had me paying a my regular payment and 300 extra. I asked what I should do and the repsonse was "keep making your monthly payment).
Well I called a HUD counselor at this point and together we spoke to them resent the loan modifictaion package for the THIRD TIME JUNE and we we assured of and answer in October.
October came and went so I called them again. It is now November. This time I was told that the underwriter that was handling my account was fired and that I would have to apply for a Loan Modification all over again. This is the FOURTH TIME. I sent in my application package again only this time I specified the terms that I would like to see giving them several options. I also refused to make my payment until I receive an offer.
It's been 5 days and guess what I got in the mail today... An invitation to attend an upcoming HOPE NOW Alliance outreach conference coming to my town on December 5th. They claim someone from ALS will be there to help me... RIGHT!!!
Well I have an appointment with an attorney on December 3rd. I think a CLASS ACTION LAWSUIT should be pursued.
If interested please email me at
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