Per the promotion terms when I signed up for my online account, I would receive a promotion credit within 5-7 business days after a $400 direct deposit was made. Well the promotion was never activated with my account until after I called three times to address the issue. It has been over 15 business days and the promotion still has not been credited and I have been told (again) that it will be another 5 days before it is credited. So after calling at least 7 times already to find out the status of the issue, I'm still getting the same answer. I doubt it will be credited with this new "promise" of theirs.
So beware, they do not abide by their own terms and conditions. Thankfully, I didn't close my account with my old bank and will plan to fully switch back after the 180 days.
If they don't follow their own terms, I wonder what else they could rip you off with.
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