I fell prey to a scam for a supposed "free trial offer" for shipping cost of 4.99. You are to have 15 days to try it. It arrives in about 10 days, leaving you 5 days to decide to keep or cancel By the time you figure out that they start counting from the ordered date, not the received date, you will be getting charged 78.93 for the full cost of the "free" sample. When you try to cancel they tell you that they cannot make any refunds to a closed account so they give you $20.00 back for the "free sample" and talk you into keeping it open just a little longer so you can be refunded more of the price.By then they have already shipped the "monthly delivery" you supposedly signed up for and charge you 83.92, even though you have already cancelled, but according to them not quite in time. I shipped the package back to them and have a tracking number to prove it arrived at their address, but this is not good enough for a refund because I "did not ship it according to proper procedure" which involves getting some "RNA" number from them prior to shipping. So, as it stands, I have paid 142.85 for a 2 week supply of a product I most vehemently do not like. The trays do not fit, the gel leaks out, it does not whiten well, and it tastes bad enough to make you gag. All of this has been told to them but they do not care. I stronly advise everyone to stay far away from this company and their in my opinion worthless product, or you will have learned an expensive lesson just like I did.
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