Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America and Western Union - B of A has EXCESSIVLY taken overdfraft fees from my debit/checking account for over 18 months. #523806

Complaint / Review
Bank of America and Western Union
B of A has EXCESSIVLY taken overdfraft fees from my debit/checking account for over 18 months

As the $20,000.00 initially deposited was dwindling rapidly after opening a Maximizer Account and a Checking Account with Overdraft Fee Protection through the Maximizer Account. Not only there were overdraft fees on my statement I found numerous amounts of $ taken from my account B of A clearly refused to realize what the right and left hand was doing. I called the 1-800 number to find out what all of these charges were from? I was recieved by a smartass associate on the other end, she sends me the exact pages I see from the online statement!!! Re there No ONE helped resolve the problem. B of A shoved it under the rug. I went into the bank where I deposited the first place. It was a Saturday the banks Asst. Manager helped me out. But, he said he could only resolve 3 months worth of overdraft fees which totalled $500.00 give or take a few bucks. He told me that I couldn't stop or close my Maximizer Account because I also HAD Direct Deposit and it would take two months until I would get my paper checks from work. This was untrue I found out after I closed that account. The same day I closed the Maximizer I recieved another overdraft card in the mail!!! There was a woman in line in fromt of me I overheard her conversation with the teller and she was having the same issues with her account as I, so I had to ask; she told me they were taking out overdraft fees and she had no money in her account even after she deposited just last week into her account. I just now checked the online ealert B of A sends and it STILL has my Maximizer account opened!!! What the hell. The Maximizer was to offset the overdraft fees but they (B of A) never utilized the Maximizer for overdraft thus I was sharged overdraft fees ALL of this time. Over 18 months of B.S. As I am angry over this this complaint probably has plenty of errors please excuse.



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