Usacomplaints.com » Business & Finance » Complaint / Review: Spirit Airlines Credit Card - Credit Card Transactions Declined, Miles Unusable, Weekend Calls. #520546

Complaint / Review
Spirit Airlines Credit Card
Credit Card Transactions Declined, Miles Unusable, Weekend Calls

Spirit Airlines Credit Card - Every transaction I make is held up until they hear from me. They for some reason feel compelled to embarrass me by refusing transactions. I have a few automatic debits and everything will be fine for two or three months, then they stop accepting the automatic debit and I am racking up hundreds of dollars in late fees from these companies. I then have to call, straighten it out and it's fine again for a few months.

I just received a phone call four times in one Saturday morning at 8 am (one hung up on me) stating that I am behind in my payments. I went on line nothing. I just happen to receive my statement and it didn't indicate I was behind at all.

I was using the card for airmiles however when I went to use the miles this summer I was denied. I wrote to the company, emailed the VP and they pretty much told me that everything is fine. It's not fine.

I cannot use my miles. I am harassed several times each Saturday and Sundays at 8 am about delinquent payments that are not delinquent and there is no consistency in what auto debits they will honor or not and for how long. They are ruining my credit and my reputation with these merchants.


Offender: Spirit Airlines Credit Card

Country: USA
Address: Tilton Road
Site:

Category: Business & Finance

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