Bought Deck heater online with QAV immediate enemy £84.95. It was a Friday night therefore understood wouldnt obtain purchase before Friday. Parents resulted in Saturday morning with present of same product therefore sent QAV on to stop my purchase as did not require two.
As my order had been already sent I indicated my desire to stop and recommended I'd decline the shipping about the Mon therefore the couriers might return it immediately. They responded with they'll cost me £40 for declining.
After 17 emails backwards and forwards where I've recommended I'm pleased to spend the real provider price with no more, they've decreased this to £20 but nonetheless wont supply evidence of the real provider expenses, they don't provide a supervisors title to talk to.
There site claims when the shipping fails they're eligible for recover the shipping and restocking expenses but when I gathered with the distance marketing regulations they could not do that, Customer guidance likewise verify this and QAV Immediate have now been documented to Trading requirements for declining to adhere to numerous rules.
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