Usacomplaints.com » Business & Finance » Complaint / Review: Green tea Purity - Money taken without authorization. #515155

Complaint / Review
Green tea Purity
Money taken without authorization

Hi back in june i went online and placed an order for a free trial - green tea pruity, i cancelled this subscription prior to the 14 day cut-off time, a few days later i want to check on-line with my bank and found the this green tea pruity company had taken £102.58 sterling from my account for just 100 tablets, i contacted this company via email and was told to send these tablets back (via china) and i would receive a refund for the amount taken minus 20% re-stockage, i informed them that they could not take money from the refund as i contacted them prior to these tablets being sent to me.

I was shocked to see the very next day (via reply email) that this company was informing me that within 6/8 days they would be taking another amount for the second subscription. The second amount taken with within 7 days of the first and this time they took £116.40 for 100 tablets - i must admit that i did receive £48 sterling in refund for the first amount, which i thought was a cheek.

I have emailed this company daily, i was informed on october 2nd by mark sutherland the a should receive a refund within 6/8 working days, yeah as you guest it im still waiting, i have asked daily for details of what they intend to send me and when i should expect refund - so my advice dont go for any freebies on - line

Jannine


Offender: Green tea Purity

Country: USA

Category: Business & Finance

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