Had a check bounce unknown until notice arrived in September, on the same day check went through. Sent in a money gram for $25.00 to pay for service charge. Received a letter requesting the service charge monies dated October 1st. Called the 1-800—835-3243 number to let them know of money gram. Money gram was posted on the 6th of October and they withdrew $25.00 from account without prior authorization on the 11th of October! I phoned the company on the 11th, according to Jojo the transaction involving my account was not posted. She gave me the refund department's number of 1-800-283-4567, someone will phone within 2 business days, office is opened Monday thru Friday from 8:30 till 4:40 yet a recording answers the phone, you are to leave your name, number and reference number found on your letter.
I phoned and report this company to our State's Attorney General Office on the 11th.
I called the (713) 567-0499 number this morning which is listed for the Corporate Office in Houston, TX. Again, I was sent to the same recording as I heard at the 1-800-835-3243 number. I spoke to Shelly, I asked Shelly where she was located... in the Philippines after her request for the routing number and my checking account number, which I refused to give. I asked her who owned this company and where do I find the information on them. She stated Telecheck is in charge of operations, their toll free number is: 1-800-366-2425 and they have a website too.
I am going to call the person this check situation occurred at and ask them why they're dealing with such a rip off company... I will no longer do business at HOME DEPOT!
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