Usacomplaints.com » Business & Finance » Complaint / Review: Lumber Liquidators - Switched product. #506891

Complaint / Review
Lumber Liquidators
Switched product

I selected two examples to create house Walnut and Walnut equally 3/4 heavy wood. We requested 1400sq ft of walnut after which transformed it 2 nights later to 900sq ft walnut and 500-sq foot walnut for various homes. Walnut was good, nevertheless when installing the walnut the craftsmen were having difficulty and questioned why we purchased 1/2 in. We were surprised and hadnot actually looked over the covered containers that had been packed for all of US. After I visited question the shop they stated you consider it it is yours. I showed him my only two examples equally 3/4 and test paperwork and he explained they never actually had the 3/4 in Walnut s0 he did not understand where I'd got that. But, both examples had exactly the same documents and pricing from that same salesman about the back of the timber. I've more than 15 people who might attest they noticed both examples once we were attempting to choose after which 2 weeks later when it came and we were having it set. LL stated they never actually had that in-stock until 14 days before for test clippings, so that they have no idea where that test with thier handwriting onto it originated from. It just-so happens they did have today exactly the same test clippings within the precise cost which was created on my examples and also the 1/2, that I never actually looked over or was thinking about was $1 sqft cheaper. And we settled the precise cost whilst the 3/4 in. These were therefore laying to my experience and did not wish to actually cope with me. We settled by lender cahiers check over $5000 and also have no option for this as though we'd have having a charge card. Why might I spend $1 more per Square. Foot for 1/2 than3/4 also it was not actually the colour of the test or same producer whilst the same test on-display today, precise one which I still have. Somebody created out with over $500 out of this Blaine shop and we're ticked! We ought to have compensated by charge card just and appeared underneath the tarp once they packed it, we respected them-and they cheated us POOR!!! Additionally, they offered me their present published bill plus it today claims I purchased 1/2 in the same cost whilst the 3/4 is. I purchased 900 3/4 in and 500 1/2, but equally my examples are for 3/4 in. They're liars!!


Offender: Lumber Liquidators

Country: USA   State: Minnesota   City: Blaine

Category: Business & Finance

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