I looked at my account yesterday, I had enough money in my account, I subtracted my pending transactions and everything looked great, so I went to get gas for my car, when I got to work I checked my account again and again everything looked great. (I work for a bank one of the big ones) the next day I checked my account and there was 2 NSF fees on 2 transactions one for $2.00, one for $66.72, now remind you I work for a bank, I was a little upset because my deposit went in that same day, have you noticed that they put you in the hole before they take any money out? Well they do, they charged me $38.00 for the $2.00 that of which could of been taken out of the amount with out any recall, then the other for $66.72 so here I look at my bill they took out the overdraft b-4 the transactions, well to make things worse they charged me $38.00NSF for my deposit and another $38.00 for my $11.00 purchase. Now I am pissed I cant even make my house payment without going into OD, I was mad my poor wife took the blunt of it, she was crying, Now I called 1-800-compass I talked to customer service about this little problem they hung up on me, (yes I was upset but in control) so I recalled them I got customer service again and asked about this problem again, so they start telling me about the pre-charge of the pending transactions and that I was in the hole way before the $66.72 and the $2. Oo. So I said Looking at my account online and said, no you are wrong I was positive not in the hole, and they proceed to tell me that the amount on line was wrong, which I returned and said no it is not, (the bank manager told me to watch my account everyday so I would not get NSF's) I told her to take the $339.76 and subtract 302.48, does that leave me in the negative if it does then something is Really wrong, I want to talk to your manager, she said in a minute let me tell you how and where you went into the negative, I said I believe that I am going to contact my Lawyer and pull my account, she then said if you look you. I then said NO I WANT TO TALK TO YOUR MANAGER, she then said let me put you on hold, (I was thinking that she would hang up on me) after about 4-5 minutes she came back on and told me that they were going to have their lawyers look at it and call me with in 24 hours. I think that I will get a hold of my states attorney general, and my lawyer plus the media.
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