Usacomplaints.com » Business & Finance » Complaint / Review: Hancock Bank - Bad Service and Misleading. #498643

Complaint / Review
Hancock Bank
Bad Service and Misleading

I've been using the services of this lender for around two decades today and also have had a "good" connection together. They've previously been excellent till I went into this "new supervisor". He questioned if we do e banking and that I said no. He questioned if we were involved and that I advised yes but I've been having difficulties with his business bill increasing my prices. I approach cc together and that I was along the way of searching elsewhere simply because they continue increasing the prices and never maintaining their end-of the agreement. Well, this supervisor informed me he can get using the vendor account and correct anything up for me personally. Affirmed, I acquired a phone in the vendor account inside a couple of days to "attempt" to solve the problems. They planned a period in the future out to-go within the rates and obtain some greater prices. Meanwhile, the supervisor arrived by having a bunch of files for me personally to signal to obtain me e banking. I had been dubious about a few of the files since it was requesting other information-such as duty payments, national payments, revenue payments, etc. I got the files and informed him I'd go over it and also have it signal when he returned. I never closed it since it was really to obtain me signed up for each one of these additional providers that I DID SO not need. After I requested the supervisor about these additional files, he explained that is its methods. Exactly what a couple of BS when obviously this guy was attempting to deceive me right into a agreement which was not clearly described. Today, recall the vendor account that I had been designed to fulfill to obtain my prices squared out... Well, he never turned up or named to describe why he is not returning. I tried calling him and just obtain the voice-mail and not a call-back. I actually do believe this supervisor had anything related to him not visiting "look after their client" who've been together for more than 20 years now. I'm today seeking to additional banks but nowadays, I actually donot have any religion in virtually any banks. They're not reliable or do they've any ethics.


Offender: Hancock Bank

Country: USA   State: Louisiana   City: Baton Rouge
Site:

Category: Business & Finance

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