Complaint / Review
Certegy Check Services - Fidelity National Information Services
Fidelity Infomration Services Denying cashing Social Security Checks Atlanta, Georgia

On 8/13 I received my Social Security Check and went to the Walmart located in Chamblee Georgia. When I tried to cash my Social Security Check (it was issued from the local office because the check never arrived in the mail and I needed it to pay my electric bill before it was shut off) I was denied, and the written reason on the slip is reason 2, which, after talking to the Federal Trade Commission, is not a valid reason, as required under the FCRA. I was told to call Certegy, which I did in the store, and I was informed that the reason the refused to cash the check, was because it did not fit into their computerized models.
I have checked with the Attorney General of Georgia's Office and found that under Georgia Law, it is illegal to refuse a government check, unless the check appears to have been altered. This check was issued at the local office, and was not altered in any way, shape and/or form, so I have forwarded a copy of the check to the Attorney General's Office, US Attorney's Office for Georgia, and the Georgia Department of Banking and Finance for prosecution.