Usacomplaints.com » Business & Finance » Complaint / Review: INGDirect.com - Poor controls and terrible customer service. #497335

Complaint / Review
INGDirect.com
Poor controls and terrible customer service

Watch out for ingdirect.com! If you should be a lawyer buying excellent situation, this could be it.

I had been a person of the lender for 5 years and within the span of these 5 decades, was "secured" out-of use of my resources many times. The final event didn't include entry, but rather concerned ING not moving cash once they were designed to.

I moved funds from my ING checking account in order to protect some expenses. I acquired a proof. Nevertheless, the cash was never moved and that I obtained an overdraft notice from my lender declaring that my facility have been triggered to get a considerable charge. I'm 34 HEY and also have never returned a check, settled a statement overdue, or needed to utilize facility - and so I was pissed. I named ING to find out exactly what the issue was. They stated that I attempted to move more income than that which was within the consideration. I am a CPA and I examine all dealings 2x USUALLY. They stated that I transposed two figures improperly thus in the place of moving $1234.69, I attempted to move $1234.96 (alledged). Consequently, the trx was terminated. Nevertheless, there's one downside within this formula... The online application won't allow you to continue in moving more income than is inside your consideration. Easily had certainly attempted to move $1234.96 ($. 27 significantly more than was in my own bill) then it'd have provided mean error information and that I would not have gotten verification.

I sure wish I will get a lawyer to prosecute the living daylights using this deceptive organization. I am sure you will find 100is of additional people whom have experienced exactly the same expertise.


Offender: INGDirect.com

Country: USA   State: Texas   City: Houston

Category: Business & Finance

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