Went to pnc back to open a new account since my bank does not have a branch in the new state i moved to. Being reluctant since i was with my bank for over 10 yrs I walk in. The agent was great no complaints about her at all. So 2 days later I recieve 2 envelopes (thinking its me and my husbands debit cards) I open I its my husbands card the secon stated they closed my account upon further review. Not sure I understand so its know 5 days later and I have not recieved my money back I go to the branch that opened up the account and they say sorry cant help you have to wait for the check. Know im beyond angry considering I opened the account knowing I could get access to it. I explained that I just moved here needed access to the cash (for food gas and such) and again the manager simply says sorry cant help you. I am so frustrated I am going on everysight in hopes that pnc gets the message on how horrible there service are I have seen many other peole in the same situation as me one website showed that a customer waited over 1 month to get his money back. They want your money but it seems they dont want to give it back to you. Next on my list is the newspaper maybe then something will change for future new customer. Banker beware!!!
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