Usacomplaints.com » Business & Finance » Complaint / Review: Bank Of America-Card Services - WATCH OUT IF YOU HAVE A BOA CREDIT CARD (US National Card Service). #493724

Complaint / Review
Bank Of America-Card Services
WATCH OUT IF YOU HAVE A BOA CREDIT CARD (US National Card Service)

This applies to ALL Bank of America credit card holders! I have been a loyal customer for 5 years, albeit with a small credit limit but always paid on time, never a late charge and always paid much over my minimum payment. I check online banking all the time and today after I made a rather large payment a few days ago I noticed they reduced my limit by exactly the amount I had paid! I did this for a reason so I could use these funds to pay for services I needed! They never sent a letter warning me of these changes, nothing! Luckily I didn't go over (barely by $5) so I didn't incur any overage charges. Not that they would have done anything about that. It's like evicting a tenant effective yesterday.

When I called, (not surprised) there was nothing she could do about it and it was being done across all of their customers. She can't even guarantee it will not be reduced even more. Note to self: only pay minimum payment from now on out and never pay it off. Talk about unethical and how not to treat your customers who have used credit cards the way they were supposed to be used. Perhaps I should have just been reckless with it, charged up $10G on it and paid the min. Payment.

I just wonder where the incentives are for customers who behave in a prudent financial manner. Yet another sign of our current times I presume. Be forewarned, check your statement online to make sure you don't go over your new, reduced credit limit.


Offender: Bank Of America-Card Services

Country: USA   State: Georgia   City: West Point
Phone: 8007329194
Site:

Category: Business & Finance

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